As a senior executive Gord brings an extensive record of achievement directing business operations. He has spearheaded large scale management initiatives, and led several successful start-ups for both divisional and new enterprises. A strong proponent of Best Practices with a proven ability to elevate companies to the next level, Gord is a leader with vision and ability to mentor and motivate an organization to embrace change and deliver long-term value-added services.
Interim ED/CEO Habitat for Humanity regional affiliate, providing operational assessment and overall leadership stabilizing operations during a disrupted leadership period.
As the Industry specific consultant for a not-for-profit social enterprise provided market assessment and validation for its business concept leading to desired funding, business launch and ongoing success.
Developed the Osborne Business Advisors group from start-up strategy through senior resource recruiting to over 35 professional consulting resources.
Operational leadership in achieving several key awards including CAMX, Employer of Choice, and JD Powers & Associates, as well finalist as for the Best of the Best Contact Centre awards.
Spearheaded aggressive enhancement of existing financial services operation, including a world class multilingual call centre from 75 to 800 personnel, to be recognized as a leading financial performer generating annual revenues of $275 million.
Developed a complete SLA (service level agreement) necessary to qualify for acceptance by the FSA (Financial Service Authority) as a publicly traded business on the London Stock Exchange.
Successfully restored profitability to Edmonton and Victoria IT consulting business units consisting of 80+ personnel.
Launched acquisition and retention program resulting in the revitalization of more than 2,500 current and past customers.
Orchestrated and secured major IT services outsource contract renewal valued in excess of $20 million.
Developed centers of excellence in SAP, Oracle Financials and PeopleSoft technologies.
Devised and implemented a go-to market strategy; executed a recruiting plan to sell services and provide skilled IT resources leading a start-up to 70+ personnel in less than a year.
Our Principals and Advisors join our families, friends, clients and fellow citizens in our hope for an imminent emergence from this tragic pandemic and an eventual healing of the scars it will leave behind. It is critically important business carries on and addresses the challenges and opportunities that 2020 has left behind. In spite of [...]
Our Wishes for 2020 With the start of a new year and a new decade, the Osborne team has sharpened its vision and took a few moments to share their wishes for 2020. On behalf of Osborne Interim Management, we would like to wish you much health and prosperity! Mark Olson Despite an understandable air [...]
How Social Enterprise is Getting Gifted People into the Workforce is a Story Worth Telling
Here is a quote that puts the spotlight on the problem: “The sad statistic in Canada is that 80% of employable, trained people with autism who want to have a job don’t have a job”. Our story begins in 2013 when Garth Johnson of Meticulon Calgary selected Osborne Interim Management to do a business plan […]
I, like many of my contemporaries, throw out the term “Digital Age” liberally and with some sense that I know what it’s all about. Recently, someone asked me: What is the Digital Age anyway? Well, I immediately went into what I assumed was a convincing explanation. I referred to the usual emergence of computer technology […]