Francois Chevallier

François Chevallier, BBA, MBA, ICF Coach

Senior Advisor

Value Proposition

François is an IT and operations leader who gets things done. He is a detail-oriented senior executive with a track record of developing and fostering high performance teams. His technology background, excellence in process improvements and analytical skills have been strengthened through national and international business experiences.  Francois has been instrumental in helping companies launch new commercial programs, deliver complex IT projects, implement cultural changes, improve efficiency and manage growth. He is a trained business coach and a mentor with the UBC Business Graduate Program.

Selected Engagements

  • Chief Operating Officer for a technology company operating internationally.
  • Vice President of Information Technology for a telecommunication company.
  • Planned, developed and launched multiple e-commerce web sites for national retailers.
  • Led the acquisition and integration of a $100 million business. Managed the logistics, HR, training, IT, project management, operations, marketing and merchandising groups.
  • Multiple ERP and point-of-sale upgrades implementations.
  • Launched a program to move from hosted environment to SaaS.
  • Managed P&L accountabilities over $110 million.
  • Managed IT capital budgets of $75 million and IT operating budgets of $65 million.
  • Standardized and documented processes for a construction company. Established a comprehensive employee policy and onboarding manual.
  • Led communication workshops to improve goal achievements, developed an action-oriented corporate culture and assisted with change management.
  • Led a business transformation initiative for a Canadian retail chain of 400 stores.
  • Simplified KPIs, developed a corporate-wide and departmental measurement program to track results.
  • Evaluated the performance of a call center, updated its processes and technology, established service levels, and launched an employee training program. This led to a 25% reduction in costs and 30% improvement with customers satisfied and very satisfied.

Qualifications

  • MBA – University of British Columbia
  • BBA – Finance, University of Quebec in Montreal
  • Professional Business Coach – Erikson International
  • Ivey School of Business, Executive Development program
  • Korn Ferry’s “Leadership Development Solutions” talent development program
  • Bilingual in spoken and written English and French
  • Mentor – UBC MBA program

News & Articles

To learn more about François please contact Managing Principal Stephen Kendall.

Phone: (604) 764-5250
Toll Free: (888) 282-8450
Email: skendall@osborneinterim.com

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