Practice

Initiating and Applying Best Practice Solutions to Common Business Problems

The Solution

Many business management professions have developed and agreed upon “best practices” that assure a superior level of performance if implemented. However, many enterprises, especially those with smaller senior management teams, never put these well-known and effective procedures into place. Senior managers may not have sufficient time, or the right expertise, to establish best practices in every area of their responsibility. A contracted interim manager, who does have the required expertise, can focus on the task to quickly develop and implement a best practices program that middle managers and supervisors can carry on. As soon as best practices are implemented, the benefits begin to flow to the company.

Examples

  1. Smaller organizations frequently do not have a senior human resources manager as part of the executive team. While personnel functions like hiring and payroll carry on, HR policies and procedures can become outdated and inefficient causing compliance issues, liabilities and employee issues to pile up. From time to time, some leadership coming from a seasoned HR professional can put the business back on track in a short period. Using one of the accepted, standardized frameworks for HR functional assessment, the interim HR leader can efficiently identify those functions that need upgrading and introduce the policies and procedures that will bring the organization up to current standards quickly.
  1. Sometimes the disconnect between operational performance and financial results can threaten the profitability of an otherwise successful organization. Since no one else ever has the time, an experienced senior operations manager, on an interim assignment, can be engaged to assist in the establishment of an operational planning process that incorporates meaningful participation from the whole operations team and integrates with the company budgeting process. Focusing on forecast and actual P/L statements, operations can learn to relate its KPI to financial results and make improvements, quarter by quarter. In the process, the walls between sales, production and accounting begin to come down by concentrating on tools that enhance teamwork and focus on collective results.
  1. Almost everyone is genuinely concerned with Work Place Health and Safety. Even with safety training programs, personal protective equipment and regular safety inspections in place, organizations find the costs of lost time and regulatory compliance on the rise. The answer to these challenges lies in more efficient administration of WPH&S. Few organizations have this kind of expertise on staff, nor should they, since it is unlikely to justify another full-time management position. An interim manager with the appropriate qualifications can work with the staff to add programs on regulatory compliance, liability identification and risk assessment, compensation claim tracking and return to work procedures to their arsenal of working tools to reduce risk and cost.

Need More Answers?

If you have additional questions, please don’t hesitate to reach out.

Mark Olson
Managing Partner
Email Mark

Gord Forbes
Managing Principal
Email Gord